Cancellation Policy

At Shopprimoabode we are committed to delivering quality. We carry out a detailed inspection of all items before dispatch and carefully pack them to avoid damage on their journey to you, so you can be confident your t-shirts will arrive healthy and pots are ready for use.

If you do have a problem, rest assured that we are here to help, we understand that everybody wants to be treated fairly and reasonably.

You can get in touch with us via email at [email protected] or use the Contact Us form on the website.

Returns Address

If you need to return an item to us, please use the following returns address: 7 Coronation Road, Dephna House, Launchese #105, London NW10 7PQ, United Kingdom

The process for returns and refunds varies depending on the items you have ordered.

To cancel an order, please e-mail [email protected] with details of the order you are cancelling or use the contact us form on the website. Please note: orders for products shown as “made to order” on the product page cannot be cancelled. Cancellation fees may be applied for t-shirts and perishable items specifically sourced on your behalf, showing as “Item delivery: 1-2 weeks” and for orders where cancellation is done after the order, or a part of the order, has been dispatched.

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